If Office still isn't installing, try some of the options below. The Microsoft 365 offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Microsoft 365 installation.įor steps to install an offline version of Microsoft 365, see Use the Office offline installer and select the correct tab for your version of Office. If you're on a slow internet connection, install Office using the offline installer After that, restart the Office installation.
This can help speed up the installation because a wired connection is usually faster than a wireless one. If Office did not install, try to reinstall after switching to a wired connection.
So, after you've restarted your computer, go to Can't find Office applications in Windows 10, Windows 8, or Windows 7? to see if Office actually did install. The Office installation may have completed. Restart your computer and check if Office installed For a possible solution, see Installation of Office hangs at 90%. If your Office installation hangs or freezes at the 90% mark as shown in the screen capture below, this could be because the Windows Installer is busy. If you're installing Office on a PC (desktop, laptop, or 2-in-1), try these solutions in the order listed. Try the following solutionsĪre you trying to install Office on a Mac? If you're trying to install Office on a Mac, follow the steps in Uninstall Office for Mac, and then restart the Office installation. Connect with our small business advisors for help making Microsoft 365 products work for you and everyone in your business. Once the software is available in Start Menu and it shows as installed in Program and Features, proceed to restart the device.Tip: Get tech expertise with Business Assist. We recommend you to use Microsoft Documentation on troubleshooting install or download failure however if it gets stuck in downloading status and doesn’t provide success or failure status then you must restart the device to reflect the status change.īefore you restart the device monitor the installation status in Program and Features and monitor it from Start Menu – All Apps. Making it available for self-service install in Intune company portal, you may experience that it gets stuck in downloading status. Microsoft 365 Apps can be deployed using Intune and deploying the app as Microsoft 365 Apps Type.
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